Submitted by Gordon H
In response to the refreshing question from Cara a bank manager at a t 4 bank, imo it is t1 and t2 banks that have the new currency, select branches are chosen to test the recalibrated atms to see if they work properly. That’s how some customers ended up with USTN. Last Jan 6 in a small branch in Canada from a T1 bank my sister got US funds out of the atm instead of Canadian funds, that branch was closed that day when other banks were open. She went to the next town branch, it was open except atms. My sister explained what happened and she said oh they jumped the gun, my sister complained she got charged 30 percent exchange rate, the teller replied and said oh that’s not right it’s now 1 to 1 and refunded her and exchanged her US money. The same thing happened to another person and he banged on the inner locked glass door, a bank personnel responded to his complaint saying you must have pushed the US button, he said no there isn’t and never has been a US funds button. All those tellers have been under nda;s since last year. I have a picture of that screen, it happened to other people.